MothCloud Remote backup service:

  • Unlimited storage space
  • Keeps a copy of your files safely online
  • Backs up all of your files on one PC or Mac - no size limits
  • Extremely easy to set up and use
  • Restore your files at any time
  • View or download your files from anywhere online
  • Keeps up to 30 versions of any file
  • 100% safe and secure

30 day money back guarantee your money refunded in full and account closed if you're not satisfied for any reason within the first 30 days.

Item descriptionQtyTotal

Remote backup storage service with unlimited storage from for a year.

From 25 Feb 2018 to 25 Feb 2019
1 Year£24.00
Sub total£24.00
VAT (tax) @ 20%£4.80
  • Payments are in GBP (£)
  • All payments are made to CREOTEC
  • We shall send you a reminder 1 month before contract expiry

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On-line payment for remote backup service

Terms of Use and Privacy Policy

Where the context admits: "MothCloud", "We", "Our" & "Us" includes IT Support Berkshire Ltd. of: 10 Milbanke Court. Milbanke way. Berkshire. RG12 1RP. United Kingdom. MothCloud is an online storage service that allows Members to store files online, access them remotely, share them with other MothCloud Users and publish them on the Internet. is operated by IT Support Berkshire Limited. The services on are provided by LiveDrive. We are a registered reseller of LiveDrive services to this end, this Terms of Use and Privacy Policy, is as set out by LiveDrive. By agreeing to this Terms of Use and Privacy Policy, you are also agreeing to the Terms of Use and Privacy Policy set out on LiveDrive please visit LiveDrive for more information.

The services offered by MothCloud include the website and other websites operated by MothCloud (the "MothCloud Websites"), the MothCloud software applications and any other features, content, or applications offered from time to time by MothCloud in connection with the MothCloud Websites (collectively, the "MothCloud Services").

This Terms of Use Agreement ("Agreement") sets forth the legally binding terms for your use of the MothCloud Services. By using the MothCloud Services, you agree to be bound by this Agreement, whether you are a "Visitor" (which means that you simply browse the MothCloud Websites) or you are a "Member" (which means that you have registered with MothCloud). The term "User" refers to a Visitor or a Member. You are only authorized to use the MothCloud Services if you agree to abide by all applicable laws and to this Agreement. Please read this Agreement carefully and save it. If you do not agree with it, you should leave the MothCloud Websites and discontinue use of the MothCloud Services immediately. If you wish to become a Member, share data with other Members and make use of the MothCloud Services, you must read this Agreement and indicate your acceptance during the registration process.

MothCloud may modify this Agreement from time to time and such modification shall be effective upon posting by MothCloud on the MothCloud Websites. MothCloud will inform Members by email about such modifications. If you do not agree with such modification you have the right to terminate your membership with MothCloud. You agree to be bound to any changes to this Agreement when you use the MothCloud Services after the modification has been posted for at least one month. It is therefore important that you review this Agreement regularly to ensure you are updated as to any changes.

  1. Use Of The MothCloud Services
    1. Use of and Membership in the MothCloud Services is void where prohibited.
    2. By using the MothCloud Services, you represent and warrant that:
      1. all registration information you submit is truthful and accurate;
      2. you will maintain the accuracy of such information;
      3. you are 18 years of age or older;
      4. your use of the MothCloud Services does not violate any applicable law or regulation;
    3. When you sign up to become a Member, you will also be asked to choose a password. You are entirely responsible for maintaining the confidentiality of your password. You agree not to use the account or password of another Member at any time or to disclose your password to any third party. You agree to notify MothCloud immediately if you suspect any unauthorized use of your account or access to your password. You are solely responsible for any and all use of your account.
    4. You will create, maintain and use only one Member account and password on the MothCloud Websites for your use. You will not create multiple Member accounts and passwords for your use on the MothCloud Websites.
    5. You will not use the MothCloud services in any manner which infringes any law or regulation or which infringes the rights of any third party, nor will you authorise or permit any other person to do so.
    6. Without limiting the foregoing, you will not use the MothCloud services for any of the following activities:
      1. criminal or tortuous activity, including child pornography, fraud, trafficking in obscene material, drug dealing, gambling, harassment, stalking, spamming, spimming, sending of viruses or other harmful files, copyright infringement, patent infringement, or theft of trade secrets;
      2. advertising to, or solicitation of, any Member to buy or sell any products or services through the MothCloud Services. You may not transmit any chain letters or junk email to other Members. It is also a violation of these rules to use any information obtained from the MothCloud Services in order to contact, advertise to, solicit, or sell to any Member without their prior explicit consent;
      3. any automated use of the system, such as using scripts to add friends or copy files;
      4. interfering with, disrupting, or creating an undue burden on the MothCloud Services or the networks or services connected to the MothCloud Services;
      5. attempting to impersonate another Member or person;
      6. using the account, username, or password of another Member at any time or disclosing your password to any third party or permitting any third party to access your account;
      7. selling or otherwise transferring your Membership;
      8. using any information obtained from the MothCloud Services in order to harass, abuse, or harm another person;
      9. using the MothCloud Services in a manner inconsistent with any and all applicable laws and regulations;
    7. We shall use our reasonable endeavours to make available to you at all times the MothCloud Services but we shall not, in any event, be liable for interruptions to or unavailability of the MothCloud Services.
    8. MothCloud reserves the right, in its sole discretion, to reject, restrict, suspend, or terminate your access to all or any part of the MothCloud Services at any time, with or without prior notice.
  2. Content
    1. MothCloud does not claim any ownership rights in the text, files, images, photos, video, sounds, musical works, works of authorship, or any other materials (collectively, "Content") that you upload to the MothCloud Services.
    2. You represent and warrant that your uploading any Content to the MothCloud Services does not violate the privacy rights, publicity rights, intellectual property rights (including copyrights), contract rights or any other rights of any person. You agree to pay for all royalties, fees, and any other monies owing any person by reason of any Content uploaded by you to the MothCloud Services.
    3. Without limiting the foregoing, you will not upload any Content to the MothCloud Services which:
      1. is patently offensive or promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;
      2. harasses or advocates harassment of another person;
      3. exploits people in a sexual or violent manner;
      4. contains nudity, violence, or offensive subject matter or contains a link to an adult website;
      5. solicits personal information from anyone under 18;
      6. promotes information that you know is false or misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous;
      7. promotes an illegal or unauthorized copy of another person's copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;
      8. involves the transmission of "junk mail," "chain letters," or unsolicited mass mailing, instant messaging, "spimming," or "spamming";
      9. furthers or promotes any criminal activity or enterprise or provides instructional information about illegal activities including, but not limited to making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;
      10. solicits passwords or personal identifying information for commercial or unlawful purposes from other Users;
      11. involves commercial activities and/or sales without Our prior written consent such as contests, sweepstakes, barter, advertising, or pyramid schemes;
      12. includes a photograph of another person that you have uploaded without that person's consent;
    4. By using the facilities of the MothCloud Services to make Content available to other Users ("Shared Content"):
      1. you grant to MothCloud a limited license to use, modify, publicly perform, publicly display, reproduce, and distribute your Shared Content on and through the MothCloud Services. The license you grant to MothCloud is non-exclusive, perpetual, fully-paid and royalty-free, sub-licensable, and worldwide;
      2. you represent and warrant that you own the Shared Content or otherwise have the right to grant the license set forth in this section;
    5. MothCloud may delete from the MothCloud Services any Content that in the sole judgment of MothCloud violates this Agreement or which We deem inappropriate.
    6. MothCloud assumes no responsibility for any error, omission, interruption, loss, deletion, defect, theft, destruction or unauthorized access to, or alteration of any Content you upload to the MothCloud Services.
    7. You are solely responsible for the Content that you upload to the MothCloud Services, and any material or information that you transmit to other Members and for your interactions with other Users. MothCloud does not endorse and has no control over the Content. Content is not necessarily reviewed by MothCloud and does not necessarily reflect the opinions or policies of MothCloud. MothCloud makes no warranties, express or implied, as to the Content or to the accuracy and reliability of the Content or any material or information that you transmit to other Members.
    8. MothCloud assumes no responsibility for monitoring the MothCloud Services for inappropriate Content or conduct. If at any time MothCloud chooses, in its sole discretion, to monitor the MothCloud Services, MothCloud nonetheless assumes no responsibility for the Content, no obligation to modify or remove any inappropriate Content, and no responsibility for the conduct of the User uploading any such Content.
    9. The MothCloud Services contain Content of MothCloud ("MothCloud Content"). MothCloud Content is protected by copyright, trade secret and other laws, and MothCloud owns and retains all rights in the MothCloud Content and the MothCloud Services. MothCloud hereby grants you a limited, revocable, non-sub-licensable license to reproduce and display the MothCloud Content (excluding any software code) solely for your personal use in connection with viewing the MothCloud Website and using the MothCloud Services.
  3. Copyright Policy
    1. You may not share, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information belonging to others without obtaining the prior written consent of the owner of such proprietary rights. It is the policy of MothCloud to terminate Membership privileges of any Member who repeatedly infringes the copyright rights of others upon receipt of prompt notification to MothCloud by the copyright owner or the copyright owner's legal agent.
    2. Without limiting the foregoing, if you believe that your work has been copied and posted on the MothCloud Services in a way that constitutes copyright infringement, please provide Us with the following information:
      1. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
      2. a description of the copyrighted work that you claim has been infringed;
      3. a description of where the material that you claim is infringing is located on the MothCloud Services;
      4. your address, telephone number, and email address;
      5. a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law
      6. a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
  4. Fees
    1. All charges payable by you for the MothCloud Services shall be in accordance with the scale of charges and rates published from time to time by Us on Our web site, errors and omissions excepted and shall be due and payable in advance of provision of the MothCloud Services.
    2. We reserve the right to alter pricing including ceasing to offer elements of the MothCloud Services free of charge at any time. MothCloud will inform Members by email if the charge for a service is to be altered. You can then decide if you want to continue to use such service. Your continued use of the service after the proposed fee modification has been notified will be considered acceptance of the proposed fee modification.
    3. Payment is due each anniversary month, quarter or year following the date the MothCloud Services were established until closure notice is given in accordance with 6.2. If you choose to pay by credit or debit card you authorise MothCloud to debit your account renewal fees from your card.
    4. All fees for our services are due in advance and your contract will automatically renew on its anniversary month, quarter or year at which point fees for the following month, quarter or year become payable. If you wish to cancel your contract with MothCloud, you must do so in accordance with clauses 6.1 - 6.4 before the renewal of your contract.
    5. If your Membership is terminated in accordance with 6.4, you will be entitled to a pro rata refund based upon the remaining period of prepayment. You will not be entitled to a refund under any other circumstances. Any refund will be issue to the same payment source used for the initial payment.
  5. Free Trial Period
    1. Where services are offered on a 'free trial' basis payment will be taken for the first month, quarter or year at the commencement of the free trial period.
    2. The renewal date for the contract shall be deemed to be one month, quarter or year following the advertised free trial period.
    3. If you wish to cancel your contract during the free trial period you may do so in accordance with clause 6.2 below.
    4. If you cancel your service during the free trial period you will be entitled to receive a full refund of all fees paid in relation to the service. Any refund will be issue to the same payment source used for the initial payment.
    5. If you do not cancel your service prior to the end of the free trial period the fees for the first month, quarter or year of your service will become due.
  6. Term and Termination
    1. This Agreement shall remain in full force and effect while you use the MothCloud Services or are a Member. Even after Membership is terminated, this Agreement will remain in effect.
    2. You may terminate your Membership at any time, for any reason via the Close Account form in the My Account section.
    3. MothCloud may suspend the provision of MothCloud Services to you and/or terminate your Membership without notice to you if you:
      1. fail to pay any sums due to Us as they fall due.
      2. breach any term of this Agreement.
      3. are a company and you go into liquidation or suffer the appointment of an administrator or administrative receiver or enter into a voluntary arrangement with your creditors.
    4. MothCloud reserves the right, in its sole discretion, to suspend the provision of MothCloud Services to you and/or terminate your Membership at any time, without warning.
  7. Privacy
    1. Use of the MothCloud Services is also governed by Our Privacy Policy, which is incorporated into this Agreement by this reference.
  8. Indemnity
    1. You shall indemnify Us and keep Us indemnified and hold Us harmless from and against any breach by you of this Agreement and any claim brought against Us by a third party resulting from the provision of the MothCloud Services by Us to you and your use of the MothCloud Services including, without limitation, all claims, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and expenses), howsoever suffered or incurred by Us in consequences of your breach or non-observance of any of the terms of this Agreement including if any Content that you post on the MothCloud Websites or through the MothCloud Services causes MothCloud to be liable to another.
  9. Limitation of Liability
    1. MothCloud will not be responsible for any incorrect or inaccurate Content uploaded to the MothCloud Websites or in connection with the MothCloud Services, whether caused by Users of the MothCloud Services or by any of the equipment or programming associated with or utilized in the MothCloud Services.
    2. MothCloud is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of any email or players due to technical problems or traffic congestion on the Internet or on any of the MothCloud Services or combination thereof.
    3. MothCloud is not responsible for any error, omission, interruption, loss, deletion, defect, theft, destruction or unauthorized access to, or alteration of any Content you upload to the MothCloud Services.
    4. The MothCloud Website may contain links to other websites. MothCloud is not responsible for the Content, accuracy or opinions expressed on such websites, and such websites are in no way investigated, monitored or checked for accuracy or completeness by MothCloud. Inclusion of any linked website on the MothCloud Services does not imply approval or endorsement of the linked website by MothCloud. When you access these third-party sites, you do so at your own risk. MothCloud takes no responsibility for third party advertisements which are posted on this MothCloud Website or through the MothCloud Services, nor does it take any responsibility for the goods or services provided by its advertisers.
    5. MothCloud is not responsible for the conduct, whether online or offline, of any User of the MothCloud Services.
    6. All conditions, terms, representations and warranties relating to the MothCloud Services supplied under this Agreement, whether imposed by statute or operation of law or otherwise, that are not expressly stated in these terms and conditions including, without limitation, the implied warranty of satisfactory quality and fitness for a particular purpose are hereby excluded to the extent applicable under UK law, subject always to sub clause 8.7.
    7. Nothing in these terms and conditions shall exclude Our liability for death or personal injury resulting from Our negligence.
    8. Our total aggregate liability to you for any claim in contract, tort, negligence or otherwise arising out of or in connection with the provision of the MothCloud Services shall be limited to the charges paid by you in respect of the services which are the subject of any such claim.
    9. In any event no claim shall be brought unless you have notified Us of the claim within one month of it arising.
    10. In no event shall We be liable to you for any loss of business, contracts, profits or anticipated savings or for any other indirect or consequential or economic loss whatsoever.
  10. Non-Waiver
    1. Any forbearance or failure by Us to enforce a provision to which you are subject shall not affect Our right to require such performance at any subsequent time, nor shall the waiver or forbearance by Us of any breach of any provisions of the agreement herein be taken to be or held to be a waiver of the provision or provisions itself of themselves.
  11. Law
    1. This Agreement shall be governed by and construed in accordance with English law and you hereby submit to the exclusive jurisdiction of the English courts.
  12. Headings
    1. Headings are included in this Agreement for convenience only and shall not affect the construction or interpretation of this Agreement.
  13. Entire Agreement
    1. These terms and conditions together with any documents expressly referred to in them, contain the entire Agreement between Us relating to the subject matter covered and supersede any previous Agreements, arrangements, undertakings or proposals, written or oral: between Us in relation to such matters. No oral explanation or oral information given by any party shall alter the interpretation of these terms and conditions. In agreeing to this Agreement, you confirm that you have not relied on any representation other than those expressly stated in this Agreement and you agree that you shall have no remedy in respect of any misrepresentation which has not been made expressly in this Agreement.

Date Last Modified
These Terms of Use were last modified Dec 01, 2011.

Privacy Policy

Your right to privacy is very important. MothCloud recognise that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. We believe this information should only be used to help us provide you with a better service. That's why we have put a policy in place to protect your personal information. Below is a summary of our policy.

By submitting personal data manually or in electronic form to this web site, or by using this site, you give your consent that all personal data you submit may be processed in the manner and for the purposes described below.

What personal information do we collect? When making a purchase with MothCloud, we will collect your contact information, which includes name, address, email address and phone number, as well as payment information. When you become a MothCloud customer you automatically subscribe to electronic newsletter and special offer promotions.

This site uses ClickTale web analytics service. ClickTale may record mouse clicks, mouse movements, scrolling activity as well as any text you type in this website. ClickTale does not collect personally identifiable information that you do not voluntarily enter in this website. ClickTale does not track your browsing habits across web sites which do not use ClickTale services.

We use this information collected by the ClickTale service to enhance the user experience, you may however choose to disable this Service at

Protecting your privacy We will take appropriate steps to protect your privacy. Whenever you provide sensitive information (for example, a credit card number to make a purchase), we will take all reasonable steps to protect it, such as encrypting your card number. We will also take reasonable security measures to protect your personal information in storage. Credit card numbers are used only for payment processing and are not retained for marketing purposes.

On occasion, we may need to provide your name and delivery address to third parties that MothCloud may use for the purposes of delivering specific services to you (e.g., customer support.). We will not provide any of your personal information to other companies or individuals for marketing purposes without your permission.

MothCloud may provide links to third party sites. Since we do not control those websites, we encourage you to review the privacy policies of these third party sites.

Uploaded files MothCloud is an online storage service and as such provides the facility for you to upload and store text files, documents, images, videos and other digital content. We have strict internal procedures and systems in place to ensure that MothCloud staff and others cannot access or view this digital content. We will never disclose this content to any third party unless in receipt of a valid court order requiring us to do so.

Use of cookies MothCloud uses cookies for various reasons, for example, cookies enable us to track information during the domain name registration and package sign-up process. These cookies do not track individual information. Cookies from MothCloud can only be read by MothCloud. If you choose to disable cookies in your browser, you will not be able to carry out a transaction with MothCloud.

If you do nothing other than read pages or download information while using this web site, we will capture and store information about your visit. This information will not identify you; it relates to:

  • the Internet domain (e.g. and IP address from which you access the web site
  • the type of browser (Internet Explorer or Netscape) and operating system (Windows, UNIX) you use
  • the date and time of your visit
  • the pages you visit
  • the address of the web site from which you linked to us (if applicable).

Data storage in the U.K. Any information that MothCloud needs to store and process will be carried out on databases located in the UK, and in full compliance of the Data Protection Act.

We use this information to make each visit more rewarding, and to provide us with information to help improve our service. We do not know (and do not want to know) the identities of people who visit us in this way.

How can you update the personal information you have provided to us? You can help MothCloud maintain the accuracy of your information by notifying MothCloud of any changes to your address, title, phone number or e-mail address. You can do this by updating your personal details from within your MothCloud Control Panel.

The personal information we collect and maintain will be subject to the version of the Privacy Policy in effect at the time of collection. We reserve the right to change the Privacy Policy from time to time and will provide notice of these changes on the Privacy Policy pages of our web site. You should make sure you periodically review the Privacy Policy to make sure it meets your needs.

Information Disclosure Policy

Personal and account information MothCloud will not otherwise disclose its customers' personal and account information unless MothCloud has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of MothCloud, MothCloud' customers, or others, or where MothCloud has a good faith belief that the law requires such disclosure.

Electronic communications MothCloud also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that MothCloud stores or transmits for its customers. The circumstances under which MothCloud will disclose such electronic customer communications are when:

  • it is necessary in order to provide service to the customer;
  • it is necessary to protect the legitimate interests of MothCloud and its customers;
  • it is required to cooperate with dispute policies, court orders, warrants, or other legal processes that MothCloud determines in its sole discretion to be valid and enforceable
  • it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by MothCloud and appear to pertain to the commission of a crime.

MothCloud disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. MothCloud will, however, review, delete or block access to communications that may harm MothCloud, its customers or third parties or otherwise infringe the rights of third parties. The grounds on which MothCloud may take such action include, but are not limited to, actual or potential violations of MothCloud' Acceptable Use Policy.

MothCloud is a IT Support Berkshire Limited service. Resellers of LiveDrive services.
An on-line backup and remote storage solution for small and medium sized companies.

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IT Support Berkshire Limited. 10 Milbanke Court. Milbanke Way. Bracknell. Berkshire. RG12 1RP
TEL: +44 1344 426744 | Email: | Company Reg No: 07858650